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Customer Care

At Safestyle we take the satisfaction of our customers as importantly as we do the manufacturing of our product. A high percentage of the work we do comes in on recommendations from our customers and we firmly believe it is our transparency and expertise that keep these customers coming back.

We're very proud of the quality of the windows and doors we produce at Safestyle, because we have spent years perfecting our designs so that they are safe, secure, energy efficient and attractive. But we also care deeply about the service that you receive.

Our commitment to customer care starts with free quotations - we're so sure that you'll love our range of windows and doors (and our prices) that we won't charge you for finding out how much it will cost. When you've decided to go ahead, we send round our expert surveyors who will talk you through how the process works, and measure up your space so that your replacement doors and windows fit snugly.

When it comes to installation, there are reasons why we have been named 'Installer of the Year' - expert fitters take care of all the work for you, with minimal disruption and no mess left behind. All you have to do is enjoy your new windows!

Lastly, we believe that double-glazed windows and doors should be built to last. So not only do we make all our windows and door durable, but we guarantee them for ten - yes, ten - years. If they cause you any problems, we'll quickly send an expert round to fix the problem.

10 year guarantee

Our 10 Year, Insurance Backed, No Quibble Guarantee!

At Safestyle we take manufacturing quality products seriously, so much so all our doors and windows come with an extensive, easily transferable 10 year guarantee. 

We guarantee to repair and replace any faults in your doors and windows for 10 years and as the nation’s largest fitter of doors and windows with over 20 years experience we’ll be around in another 10 years to fulfill that promise. 

Read what our customers think about us

  • We would reccomend your firm to everybody, especially the FITTING SIDE.

    We could not fault anything - no fuss, no mess.

    BRILLIANT - trully skilfull people!

    Thanks
    Mrs Smith
  • We hear so much these days of shoddy workmanship and the like and so my wife and I are very wary of trusting salesmen. The care and consideration shown by your company at all stages of the job has been exemplary. The many courtesy calls we received showed that you genuinely cared that we were happy with your service.
    Mr Ogden
  • Top class service. Friendly staff and the installation was carried out in a professional manner.
    From my experience I would recommend Safestyle UK.
    Mr Carson
  • Excellent service - outstanding quality.

    Fitters were friendly, courteous and very tidy.
    They cleaned up perfectly afterwards.
    Mrs Harrison

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