Frequently Asked Questions
When it comes to investing in new or replacement doors and window, there’s no doubt you’ll have lots of questions. Don’t worry – we can help. We have the answers to all of your questions. And if you can’t find the answer you need in our Frequently Asked Questions section, we’re only an email or phone call away – and we are always happy to help, we love our windows, and we want you to as well.
Our most popular questions
Not surprisingly, our website visitors have a few top questions. The first is ’How much will it cost me to replace my doors and windows?’ The great news is we provide a free quote and we guarantee to beat any competitors’ like–for–like quote. The second most popular question is ’How can I pay?’ You can pay the full amount straight away or pay over time – it’s completely up to you. The third top question is ’Can I pay with flexible payments?’ The answer to that is a resounding YES!
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I'm a bit nervous about giving my contact details over the internet, how exactly do you use my information, and is it safe with Safestyle?
We understand your concerns, but here at Safestyle we only ever ask for the bare minimum of information to fulfill your request.
All your...
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I've had Safestyle double glazing installed - where can I leave my comments?
We always love to hear from our valued customers!
We actively invite all our customers to leave us comments and a review of their experiences...
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Where can I read comments customers have made about you and your products?
To see some comments left by customers, simply click the link below to go to our Customer Reviews section.
You can read what they thought of...
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How much will it cost me to replace my windows or doors?
Everyone's home is different, and the size and shape of everyone's doors and windows are different too! Our different homes and styles means we all...
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Do I need to be the home owner?
Because the fitting of double glazing products is an alteration to a property, we will need the permission and acceptance of all people named on the...
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Can I see reviews and comments from customers in my area?
Yes!
As our new Customer Review section continues to grow, you can now find comments and reviews from customers near you!
Simply visit the...
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How can I take advantage of Safestyle's easy payments finance plans?
Safestyle's finance plans are a fantastic and easy way to pay, and it can be conveniently applied for from the comfort of your own home. Your Home...
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I haven't bought my home yet, or I'm waiting to complete the purchase, can you give me a quote?
Because our prices are based on the exact dimensions and styles of your chosen products - as well as the surrounding structure itself, our Home...
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Which geographic areas does Safestyle cover?
Currently Safestyle covers the majority of mainland England and Wales, installing our energy saving windows and doors in more than 800 homes every...
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How can I pay for my new windows and doors?
You can pay in one go or, if you would like, you can spread the cost to suit your budget. At Safestyle UK, we offer a very competitive method of...
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Can you just give me a quote / price over the phone, or by email?
The law is very strict and local planning regulations and factors specific to your property all need to be considered before anyone can give you a...
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My home is rented, or a Council property, can you still give me a quote?
As your Landlord or the Council own your property, we must have written confirmation from them stating that they have given permission for the work...
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What percentage of your frames are made from recycled material?
To ensure you - our valued customers - receive the very best products, all our double glazing windows and doors use Grade 1, virgin polymer. This...
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How good is Safestyle's Customer Care?
Here at Safestyle, we know it's valued customers - just like you - who've helped us become what we are today - the UK's favorite double glazing...
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My house or extension has not been built or finished yet, can you give me a quote from the plans?
Sorry - because our Home Advisors need to see the actual location and dimensions of the area your new windows and doors are to go in, we can not give...
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How long will it take from filling in the web request for my new windows and doors, to actually having them installed in my home?
The time it takes from filling in our quote form to you standing outside admiring your lovely new Safestyle windows obviously depends on a variety of...
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Do you do finance for poor credit customers?
Here at Safestyle, all our finance customers are considered on an individual basis.
We will always try our utmost to help in any way we can,...
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Can I see videos of the Safestyle process, from purchase to installation?
Yes, you can now watch videos from start to finish of the Safestyle process.
You can see what it's like to purchase from our salespeople, have...
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My partner and I are both in receipt of income support benefit - can we still qualify for easy payments?
Unfortunately we are not able to offer finance or payment plans for those on any form of benefit.
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