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Frequently Asked Questions
For high quality double glazed windows and doors at affordable prices, Safestyle has the answer! Got questions about products or cheap prices online? We've got answers to lots of questions about replacement windows and doors! Just click below for answers. If you can't find the answer, just email us and we'll tell you everything you need to know.
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| Glossary | Ask Your Question | |
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I'm a bit nervous about giving my contact details over the internet. How exactly do you use my information, and is it safe with Safestyle?
We understand your concerns, but here at Safestyle we only ever ask for the bare minimum of information to fulfill your request.
All your...
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I've had Safestyle double glazing installed - where can I leave my comments?
We always love to hear from our valued customers!
We actively invite all our customers to leave us comments and a review of their experiences...
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Where can I read comments other customers have made about you and your products?
As the nations leading supplier of double glazing, we pride ourselves on the quality of our products and our work.
To see some of the comments...
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How much will it cost me to replace my windows or doors?
Everyone's home is different, and the size and shape of everyone's doors and windows are different too! Our different homes and styles means we all...
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Do I need to be the home owner?
Because the fitting of double glazing products is an alteration to a property, we will need the permission and acceptance of all people named on the...
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Can I see reviews and comments from customers in my area?
Yes!
As our new Customer Review section continues to grow, you can now find comments and reviews from customers near you!
Simply visit the...
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How can I take advantage of Safestyle's Diamond Account finance plan?
Safestyle's is the fantastic new easy way to pay and it can be conveniently applied for from the comfort of your own home. Your Home Advisor...
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I haven't bought my home yet, or I'm waiting to complete the purchase.
Can you give me a quote?
Because our prices are based on the exact dimensions and styles of your chosen products - as well as the surrounding structure itself, our Home...
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How can I pay for my new windows and doors?
You can pay in one go or, if you would like, you can spread the cost to suit your budget. At Safestyle UK, we offer a very competitive method of...
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Can you just give me a price over the phone, or by email?
The law is very strict and local planning regulations and factors specific to your property all need to be considered before anyone can give you a...
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My home is rented, or a Council property.
Can you still give me a quote?
As your Landlord or the Council own your property, we must have written confirmation from them stating that they have given permission for the work...
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How good is Safestyle's Customer Care?
Here at Safestyle, we know it's valued customers - just like you - who've helped us become what we are today - the UK's favorite double glazing...
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My house or extension has not been built or finished yet.
Can you give me a quote off the plans?
Sorry - because our Home Advisors need to see the actual location and dimensions of the area your new windows and doors are to go in, we can not give...
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What percentage of your frames are made from recycled material?
To ensure you - our valued customers - receive the very best products, all our double glazing windows and doors use Grade 1, virgin polymer. This...
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How long will it take from filling in the web request for my new windows and doors, to actually having them installed in my home?
The time it takes from filling in our quote form to you standing outside admiring your lovely new Safestyle windows obviously depends on a variety of...
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Do you do finance for poor credit customers?
Here at Safestyle, all our finance customers are considered on an individual basis.
We will always try our utmost to help in any way we can,...
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Can I see videos of the Safestyle process, from purchase to installation?
Yes, you can now watch videos from start to finish of the Safestyle process.
You can see what it's like to purchase from our salespeople, have...
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My partner and I are both in receipt of income support benefit - can we still qualify for easy payments?
Unfortunately we are not able to offer finance or payment plans for those on any form of benefit.
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