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Frequently Asked Questions
When it comes to investing in new or replacement doors and window, there’s no doubt you’ll have lots of questions. Don’t worry – we can help. We have the answers to all of your questions. And if you can’t find the answer you need in our Frequently Asked Questions section, we’re only an email or phone call away – and we are always happy to help, we love our windows, and we want you to as well.
Our most popular questions
Not surprisingly, our website visitors have a few top questions. The first is ’How much will it cost me to replace my doors and windows?’ The great news is we provide a free quote and we guarantee to beat any competitors’ like–for–like quote. The second most popular question is ’How can I pay?’ You can pay the full amount straight away or pay over time – it’s completely up to you. The third top question is ’Can I pay with flexible payments?’ The answer to that is a resounding YES!
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I've had Safestyle double glazing installed - where can I leave my comments?
We always love to hear from our valued customers!
We actively invite all our customers to leave us comments and a review of their experiences...
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Where can I read comments customers have made about you and your products?
To see some comments left by customers, simply click the link below to go to our Customer Reviews section.
You can read what they thought of...
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I've just bought my windows and doors from you!
What happens next?
After we’ve visited you to measure-up and you’ve chosen a style and design from our wide range of windows and doors, we take your...
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How can you guarantee my window and door frames for 10-years?
Because we make all our windows and doors ourselves, in our own factory, we make sure that we only produce products of a very high standard.
All...
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Can I see reviews and comments from customers in my area?
Yes!
As our new Customer Review section continues to grow, you can now find comments and reviews from customers near you!
Simply visit the...
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Is Safestyle UK's 10 year guarantee transferable? How do I complete the transfer?
Safestyle UK's guarantee is transferable. If you move house, the remaining period of the guarantee can be transferred to the new owner within 3...
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How good is Safestyle's Customer Care?
Here at Safestyle, we know it's valued customers - just like you - who've helped us become what we are today - the UK's favorite double glazing...
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Does your guarantee cover locks and hinges?
We guarantee to repair or replace any faulty products (in materials or workmanship) within 10 years of installing them. All Safestyle UK PVCu frames...
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How can I contact Safetyle?
It's easy!
Whether you'd like to email us, phone us or simply write to us, all our contact details can be found on our Contact us page....
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Can I see videos of the Safestyle process, from purchase to installation?
Yes, you can now watch videos from start to finish of the Safestyle process.
You can see what it's like to purchase from our salespeople, have...
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