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I have a complaint about my installation or products

We're sorry to hear you have had a problem with your installation or products. We would like to help you resolve this issue as quickly as possible. You can contact us by telephone or on the contact form below.

You might also want to read about our procedure for handling complaints and our customer charter. 

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Please note our busiest times are Monday- Wednesday 9am-1pm

Helplines are open: Monday to Friday 9am to 6pm
Saturday 9am to 12noon

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I have a complaint about my installation or products

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