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I have a complaint about my installation or products

We're sorry to hear you have had a problem with your installation or products. We would like to help you resolve this issue as quickly as possible. You can contact us by telephone or on the contact form below.

You might also want to read about our procedure for handling complaints and our customer charter.

Call us on:

0808 278 2353

Please note our busiest times are Monday- Wednesday 9am-1pm

Helplines are open: Monday to Friday 9am to 6pm
Saturday 9am to 12noon

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We will use your information to provide your required information. We will keep your information safe and will not share your information with any other companies. For further information, please see our privacy policy.

As a full member of the Glass and Glazing Federation (GGF), Safestyle shares its high standards for the flat glass, glazing, window, home improvement and plastics industries in the UK.

TrustMark is a government-backed scheme which monitors workmanship and customer care. It guarantees the highest standards when producing our windows and doors and installing them in your home.

Both our Eco Diamond Windows and A rated Sliding Sash Windows are recommended by the energy saving trust.

We are registered with FENSA - the government authorised Competent Persons Scheme for the replacement of windows and doors in England and Wales.