What to expect when we visit
If you have recently booked an appointment with Safestyle and are wondering what to expect then here’s what you need to know.
My appointment is with a Safestyle Product Advisor
We'd like to reassure you that our No.1 priority is keeping you, your family and our colleagues safe. That's why here at Safestyle we have created a safety guide for you to read ahead of our visit:
* Our safety guide for a Sales Appointment is available to read here.
For full details of our Coronavirus policy please click here.
Your first appointment will leave you with three things:
- More information about our products
- The chance to see the products up close and choose your favourite designs
- A free no obligation 12 month quote.
You will receive a call on the morning of your appointment to confirm that the date is still suitable for you. Your product advisor will arrive at the time arranged by yourself and will bring information on our products, some samples of our products and the trusty tape measure.
My appointment is for fitting
It's the day you've been waiting for, our team will arrive remove your old windows and doors with care and install your brand new Safestyle ones. Our fitters love hearing feedback from customers who are shocked at how their home has been transformed.
Our fitters will rarely take more than a day to remove your old windows and doors and fit your new ones. Our team will put down sheets to ensure there is no mess and take away everything including your old doors and windows with them.
The only thing you really need to do is move any vehicles that are near windows we’re replacing and move any furniture away from the windows inside the house. Our team will be more than happy to help with this if you need a hand.
My appointment is with one of Safestyle’s independent surveyors
You've decided what you're after and have arranged for our surveyors to come and measure up. This will take a little bit longer than your initial rep appointment because our surveyors need to measure your windows to the nearest millimetre.
We use independent expert surveyors at this stage because these are the measurements that we manufacture your doors and windows from. The survey sheet completed at your home is also the exact document that we will check the finished product against before it leaves our factory for fitting. This makes sure that your bespoke windows are the perfect fit.